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Unfortunately we don't offer free returns so please choose carefully.
Please inspect carefully your order upon reception and contact us immediately with firstname.lastname@example.org if any item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please send required documents to email@example.com as below:
1. Damaged or defective products
2. Shipping container with the shipping label in one picture
3. Internal package, like wrapping package or bubble wrap
If products are misused we will not accept responsibility for any damage caused. So please read care instructions on items, we will not accept responsibly for any damage done.
Unfortunately we don't offer free exchanges so please choose carefully.
We will notify you once we’ve received your email about damage or issues of your order and inspected, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund too.